Terms of service

Last updated: July 3, 2025

Welcome to Ārogya Earth. These Terms and Conditions govern access to and use of the website www.arogya.earth/en, operated by ĀROGYA - SOCIEDADE UNIPESSOAL, LDA.

By using this website, you are deemed to have read, understood, and fully accepted these Terms. If you do not agree with any part, you must refrain from using the site.

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1. Company Identification

Company: ĀROGYA - SOCIEDADE UNIPESSOAL, LDA
Head Office: Rua João de Deus, 12, 6050-369 Nisa, Portugal
VAT Number: PT516237039
Legal and Data Protection Email: hello@arogya.earth
Customer Support Email: info@arogya.earth

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2. Scope

These Terms govern:

• Access to and use of the website;
• The purchase of products through the online store;
• Cookie policy, intellectual property, and legal liability.

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3. Terms of Use

The user agrees to use the website lawfully, in accordance with applicable laws, good practices, and these Terms. It is strictly prohibited to:

• Use the site for fraudulent purposes or in connection with criminal offenses;
• Reproduce, copy, distribute, or exploit content without authorization from Ārogya Earth;
• Attempt to access unauthorized areas of the website.

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4. Cookie Policy

This website uses cookies to enhance user experience and navigation. By continuing to use the site, you consent to the use of cookies as described in the Privacy Policy.

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5. Intellectual Property

All content on the website (texts, images, logos, videos, design, software) is the property of Ārogya Earth or its licensed third parties and is protected by copyright and intellectual property rights.

It is not permitted to:

• Reproduce, redistribute, or commercialize any content without express written permission from Ārogya Earth.

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6. Orders and Payments

Placing an order on the online store implies acceptance of the prices, product descriptions, and sales terms in effect.

Payments are securely processed through certified external platforms (e.g., Stripe, PayPal). Ārogya Earth does not store card data.

We reserve the right to cancel orders in cases of stock errors, incorrect pricing, or suspected fraud.

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7. Deliveries and Returns

• Deliveries are made to countries available at checkout.
• Estimated delivery times are indicative and may vary.
• Customers have the right of withdrawal within 14 days, according to Decree-Law no. 24/2014, and must contact Ārogya Earth by email in advance.
• Returned products must be in new condition and in original packaging.

More details can be found in our Return Policy.

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8. Limitation of Liability

Ārogya Earth strives to ensure the website is available and functioning correctly but cannot guarantee it will always be error-free, uninterrupted, or free from technical issues.

To the extent permitted by law, Ārogya Earth shall not be liable for:

• Indirect, incidental, or consequential damages arising from the use or inability to use the website;
• Loss of data, income, profits, or business opportunities related to the use or purchase of our services;
• Misuse, unauthorized, or fraudulent use of the website by third parties.

This limitation of liability does not affect the consumer's legal rights under applicable legislation.

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9. Changes to the Terms

Ārogya Earth reserves the right to change these Terms without prior notice. Updated versions will be published on the site and will apply from the date of publication.

We recommend regularly reviewing these Terms.

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10. Applicable Law and Jurisdiction

These Terms are governed by Portuguese law. In case of disputes related to the use of this website, the parties agree to submit to the jurisdiction of the Portuguese courts, expressly waiving any other jurisdiction, unless otherwise required by law.

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11. Contact

For any questions or complaints, you may contact us via:

📧 General Email: info@arogya.earth
📧 Legal/Data Protection Email: hello@arogya.earth
📍 Address: Rua João de Deus, 12, 6050-369 Nisa, Portugal